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Date of publication of this Policy: 08/05/2018
Contact information for the entity responsible: BE LIVE HOTELS, S.L.U., CIF B38674792 and registered address at C/Aguilar y Quesada, 1 - 38400 Santa Cruz de Tenerife - Tenerife - Spain. (hereinafter BE LIVE)
Contact information for the Data Protection Officer: they can be contacted via the postal address stated above and/or via email: delegadopd@globalia.com.
When you access and use this website or use any other media which implies the use of personal data you commit to accept this Privacy Policy as well as the provisions contained in the Legal Conditions and Cookie Policy.
At BE LIVE we provide you all the necessary information so that, once you have filled in your personal data, you can easily access the Privacy Policy and any other relevant information concerning Data Protection.
What do we use your personal data for?
We collect the personal information necessary in order to manage and maintain some of our services, as well as for other purposes as set out in this Privacy Policy.
BE LIVE uses your personal data for the following purposes:
On what occasions do we request personal data through our website?
How do we use the personal information we collect?
How long will we store your information for?
The length of time for which we will store your personal data varies according to the service you end up contracting. In any case, we will keep your data for the duration of our contractual relationship with you. Once this relationship has come to an end, your data will remain blocked during the statutory time indicated by the obligations which arise as a result of the data processing and/or the legal period applicable, remaining subject to the competent authorities with regards to any possible liabilities which may arise as a result of the data processing.
The lawful basis for us processing your data is so that we can provide the information or services you have requested.
In other cases, it may be necessary for the execution of a contract you enter into with us or be based on a legitimate interest to attend to a fundamental right as we describe in section III.
In each of these cases, you will have full rights over your personal data and the use of the same and you will be able to exercise these rights at any time.
Under no circumstances will we pass your data onto third parties without previously informing you and requesting your permission to do so.
The collection of your personal data is compulsory in order for us to be able to contact you and respond to your request. Failure to provide the personal information requested or to accept the present privacy policy will result in you being unable to subscribe and we will be unable to process your requests.
Who do we transfer your data to?
Specifically, including and not limited to, the afore-mentioned providers carry out their services in the following sectors: logistics services, agencies, aerial, fraud prevention, commercial communication, legal advisory, multi-discipline professional service companies, maintenance-related companies, technology-provider companies, physical security companies and call-centre companies.
Some contracted providers subcontract part of the service (BE LIVE treatment sub-processors), which may be located outside the European Economic Area.
If you do not expressly consent to the international transfer of data, your reservation may not be formalized or the offer provided can be maintained, which prevents you from benefiting from some services.
BE LIVE, undertakes to sign with its suppliers the corresponding contract for the person in charge of processing personal data, as well as the standard contractual clauses or other mechanisms required by the RGPD.
Under no circumstances will your personal data be shared with third-parties without having previously obtained your consent to do so, unless providing your data is necessary in order to maintain our relationship with you, as well as in cases as listed in the data protection regulations which are valid at the time.
How can I exercise my rights?
You can contact us in writing by sending a letter to BE LIVE's registered address or to the following email address: delegadopd@globalia.com, including in both cases a photocopy of your ID card or similar ID document, to exercise the following rights:
In any case, we provide you with a form which will allow you to exercise the afore-mentioned rights easily and quickly by contacting the Data Protection Officer at the address above
How can I make a complaint at the Data Protection Authority?
If a user thinks that there is a problem with the way in which BE LIVE is managing his/her data, they can direct their complaints to the Data Protection Officer or to the corresponding data protection monitoring authority being Spanish Data Protection Agency the relevant authority in Spain.
At BE LIVE we maintain the highest levels of security as required by Law in order to protect your personal information from fortuitous loss and unauthorised access, processing or sharing, considering the condition of the technology, the nature of the data stored and the risks which it is subjected to. When we receive your data, we use rigorous security procedures and functions to avoid any unauthorised access.
The actions described in this section and destined to guaranteeing an adequate level of security for the risk detected will include, if deemed necessary, the following measures:
The personal data which may be collected will be used with absolute confidentiality, and we commit to keep it secret and guarantee our duty to store it using all methods necessary to avoid its alteration, loss and unauthorised treatment or access, in accordance with what is set out in the applicable legislation.
The user will be held solely responsible if they fill in any forms using information which is false, inaccurate, incomplete or out-of-date.
Our website uses 'cookies' to collect information on the way in which the Website is used. If you would like to obtain more detailed information on how BE LIVE uses cookies, please read ourCookie Policy.
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