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Enjoy exclusive benefits when you book at belivehotels.com!

You’ll get much more than a great room when you book at belivehotels.com!

Best rate online guaranteed

At Be Live Hotels we want you to start feeling the calming benefits of your trip right from the time you book your stay. That is why we want to guarantee that at www.belivehotels.com you are booking the best online rate available.

If you find a lower rate on another website, we will match the price, and as compensation, give you another 10% discount on the total booking price.

What happens if I find a lower rate on another website?

Once you have made your booking via belivehotels.com (or our call centre) you will have 24 hours to fill in the following form, stating the rate you have found on the other portal.

What factors should I take into consideration?

We will match the difference provided that the booking terms and conditions are the same. In other words, they must be for the same hotel on the same dates, the same room type, the same board option, the same number of guests, the same number of adults and children (same ages), as well as the same currency and payment method.

What steps should I follow?

  1. You must have made the booking via www.belivehotels.com or the call centre.
  2. Fill in the form, stating the difference found within a maximum of 24 hours.
  3. If your request meets the terms and conditions, we will be delighted to match the rate and also add a 10% discount.
  4. If this is not the case, we will explain the reason why the guarantee cannot be applied.

Once we receive your request, we will proceed to check it and get back to you within 24 hours. If you do not receive a reply in 24 hours, please email us at bestrate@belivehotels.com

Exclusive benefits with your booking

Visit belivehotels.com now to book your stay at any of the Be Live hotels in Spain, Morocco, Portugal, the Dominican Republic or Cuba and enjoy amazing benefits and gifts during your stay! Free early or late check-out, a bottle of cava, fruit in your room, welcome cocktail, discounts at the Spa and many more!

Flexible cancellation policy

Free cancellation on most rooms and rates!

For the majority of rates and dates, you may cancel or modify your booking for no additional charge up until the day before arrival.

No handling costs.

Direct payment on arrival

Prefer to pay during your stay?

Book now at belivehotels.com and with most available rates you won’t have to pay until you reach the hotel.

Exclusive rooms and promotions

Exclusive promotions and rooms only at belivehotels.com.

Help line

If you have any questions or prefer to book by phone or email, call or email us and we will be delighted to help you. Calls from:

Check that it qualifies:

  • Bookings must be made via www.belivehotels.com (or our call centre) and you must have a booking reference.
  • The form must be sent by the person who made the booking within 24 hours after making said booking.
  • The rate must include identical terms and conditions (hotel, dates, number of guests, number of children with the same ages, room type, board, payment conditions, cancellation policy and same currency). The price given on the other portal must be the final price, including fees, taxes and handling costs
  • The following rates are not valid for the application of the best online rate guarantee:

- rates that are not published online
- rates that are activated using promotion codes, private rates accessible with a username and password or that correspond to promotional packages
- rates corresponding to members’ programmes
- travel agents rates
- corporate rates
- group rates
- rates published on native APPs
- bookings made under financing terms and conditions
- flight + hotel or package rates
- rate variations due to currency exchange rates
- or in those cases where the hotel name is not revealed until after the booking is confirmed

  • The total difference in the two websites must exceed 5 €
  • All requests shall be processed prior to hotel arrival. Once check in has been made, there will be no refunds.
  • The guarantee does not apply in the event of an error in the uploading or publication of rates on the other website.
  • Be Live Hotels is free to modify or cancel this offer or its terms and conditions at any time.

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